Issues with automated reminder emails

Incident Report for Elvanto

Resolved

We have resolved the issue affecting the sending of these automated emails. Please reach out to our team if you are experiencing any issues!

Posted Apr 03, 2023 - 17:46 PDT

Monitoring

We have deployed a fix and are monitoring to ensure this is fully resolved.

Posted Apr 03, 2023 - 16:47 PDT

Identified

Our teams have identified the issue and are working on releasing the fix.

Posted Apr 03, 2023 - 16:04 PDT

Investigating

We are investigating an issue affecting the sending of automated reminder emails connected to events. Our Engineers are engaged on this now.

Posted Apr 03, 2023 - 14:05 PDT

This incident affected: Web Application (Australia & New Zealand, International, United States).